FAQ

Total Satisfaction Guarantee

We offer a Seven Day total satisfaction guarantee on all website design and development projects.

If for any reason you are not pleased with your completed website, we will refund 100% of your money.

Responsive Communication

We are easy to reach and prefer to communicate by phone whenever possible in order to keep communication clear, personal and efficient.

Transparent Relationship

All projects are clearly outlined, discussed, understood and agreed upon prior to quoting. All web design and development projects will have a set price so you have zero surprises.

We Test Our Work

Your website will be tested prior to being marked “complete.” If your website does not perform exactly how it should, we will make every necessary revision until it is perfect.

We welcome our customers to do their own testing in addition to ours to solidify the website.

Total Satisfaction Guarantee

We offer a Seven Day total satisfaction guarantee on all website design and development projects.

If for any reason you are not pleased with your completed website, we will refund 100% of your money.

Responsive Communication

We are easy to reach and prefer to communicate by phone whenever possible in order to keep communication clear, personal and efficient.

Transparent Relationship

All projects are clearly outlined, discussed, understood and agreed upon prior to quoting. All web design and development projects will have a set price so you have zero surprises.

We Test Our Work

Your website will be tested prior to being marked “complete.” If your website does not perform exactly how it should, we will make every necessary revision until it is perfect.

We welcome our customers to do their own testing in addition to ours to solidify the website.

Process 11

Step 1

We meet in person or by phone (whichever you prefer) to discuss the scope of the project. During this time, we will listen to your goals and will ask you a number of questions about your goals.
Process 22

Step 2

After our meeting or phone call, we will create an outline of your website and will present this outline to you prior to moving forward and creating your website in order to ensure we are on the same page.
Process 3-33

Step 3

We will present the first draft of your website to you. You will notify us of any changes you would like made and we will make the changes.
Process 4-24

Step 4

Once changes have been made, we will present the next draft of your website to you. If you approve of the website, we will mark the project as “completed.” If you would like to have additional changes made, no probem!

We offer a Seven Day total satisfaction guarantee on all website design and development projects.

If for any reason, you are not pleased with your completed website, we will refund 100% of your money.

Please Note: In return of a total refund of your money, Full Sail Digital will take back ownership of the returned website. If you had a pre-existing website, Full Sail Digital will re-launch that website.

We offer a Seven Day total satisfaction guarantee on all website design and development projects.

If for any reason, you are not pleased with your completed website, we will refund 100% of your money.

Please Note: In return of a total refund of your money, Full Sail Digital will take back ownership of the returned website. If you had a pre-existing website, Full Sail Digital will re-launch that website.